Dwayne Ellis Joins SubroSmart as Chief Operating Officer

Dwayne joined SubroSmart after spending the last twenty years at an established third party administrator and adjusting firm.

In his role as Chief Operating Officer, Dwayne is committed to building on SubroSmart’s dedicated environment of integrity, excellence, and innovation in the insurance market. Dwayne brings his experience in strong leadership, premium customer service, and process efficiencies with an aim to help the SubroSmart team grow into the future.

Dwayne has managed highly experienced teams of insurance professionals that handle liability, property, motor, occupational accident, and subrogation claims. He empowers teams to deliver exceptional results in a rapidly evolving market. Dwayne has been heavily involved with complex litigation matters in his career, participating in over 700 mediations over the past three decades.

Dwayne began his career in the insurance claims business thirty years ago and has more than twenty-four years of supervisor, management, and operational experience. He believes in a positive work environment where team members are encouraged to achieve their full potential to contribute to the company’s overall success.

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