We are a unique team of established industry experts.

John is a Managing Director (US) and Head of Claims at SubroSmart. John joined SubroSmart in March 2020 after serving more than six years as a Criminal Prosecutor at the Tarrant County District Attorney’s Office in Fort Worth, Texas. As Head of Claims at SubroSmart, he oversees all management of referred subrogation claims from investigation to recovery. He is passionate about building streamlined processes that ensure managed subrogation matters are actively progressed to resolution while keeping a strong focus on premium client service.

As an Assistant District Attorney, John served as a lead trial attorney in multiple felony divisions, including the White Collar Unit, where he led the prosecution of complex commercial and financial crimes involving organized crime, fraud, embezzlement, and identity theft. John secured more than three dozen jury trial verdicts during his public service and brings heavyweight trial expertise as a seasoned litigator to SubroSmart. Before his time at the DA’s office, John was also a complex commercial litigator at a national subrogation firm.

John earned his law degree (Juris Doctor) from Texas A&M School of Law in Ft. Worth, Texas, and his undergraduate degree from Southern Methodist University in Dallas, Texas.

Chris Lally is a Managing Director at SubroSmart based in London. Chris joined SubroSmart in July 2018 to launch SubroSmart’s expansion to London.

As Managing Director of the UK office, Chris performs the dynamic role of connecting the subrogation team’s recovery efforts in the United States, Canada, and UK with SubroSmart’s global insurer clients. He also oversees SubroSmart’s global operations and initiatives to expand its current offerings to new and existing carriers as well as develop improved processes and procures to deliver more recoveries and transparency during the process.

Previously, Chris spent more than ten years in multiple roles in the London insurance market, gaining valuable experience at CFC Underwriting, Canopius, and AFL. Chris has developed a broad range of industry and claims knowledge working extensively in North American binders, facilities, and delegated authority markets.

Kelly is the Deputy Head of Claims at SubroSmart. As Deputy Head of Claims, Kelly leads the team of more than twenty subrogation specialists in their pursuit of third party recoveries from at fault third parties. As a skilled negotiator and experienced subrogation professional, she is dedicated to ensuring that our team always exceeds carrier client expectations when it comes to securing subrogation results.

Prior to joining SubroSmart in 2023, Kelly was a Litigation Executive (Subrogation) at Hiscox based in their United Kingdom office for five years and also AXA XL based in London.

Before working for insurance carriers in the London marketplace, Kelly earned valuable experience in the insurance litigation department of Ellisons Solicitors and has more than a decade experience in litigation and subrogation management.

Emilie Péloquin Nelson joined SubroSmart in February 2024 as its Director of Canadian Claims based in Montreal, Quebec. Emilie received her Bachelor of Civil Law from Université de Montréal in 2015. Her interest for achieving clients’ objectives expeditiously and in a cost effective manner allowed her to develop experience in negotiation and in the use of alternative means of conflict resolution.

During her time at Université de Montréal, Emilie was selected to be part of the team representing the university at the Charles-Rousseau Moot Court competition in Paris. She also had the opportunity to study at the China University of Political Science and Law (Beijing, China).

As part of her volunteer activities, Emilie has given various conferences at the YWCA in Montreal and at the Jewish General Hospital regarding mandates given in the anticipation of incapacity and the various types of protective supervision of persons. She has also been a mentor for the Juripop Moot Court competition.

Nicole joined SubroSmart in 2023 as Assistant General Counsel. Previously, Nicole worked as an Associate Attorney in the litigation departments of two recognized Texas law firms. Nicole previously represented Fortune 500 companies in complex commercial litigation nationwide, with focus areas in technology disputes, Qui Tam matters, antitrust, corporate fraud, and unfair competition.

Nicole received her Doctor of Law (J.D.) from the University of Oklahoma College of Law and Bachelor of Science (B.S.) (Magna Cum Laude) from Texas A&M University.

Allison joined SubroSmart in 2019 as its Director of Finance. She is an experienced, proficient, and dedicated CPA and finance executive with 15+ years of progressive and successful experience in the field. Allison is committed to creating value for SubroSmart clients by implementing the most current technology to create efficiency, reduce costs, and improve performance.

Prior to SubroSmart, Allison was a Senior Director of Finance and Finance Administrator for several non-profit organizations and companies. Allison has overseen departments of three dozen accountants and provided senior level financial expertise for companies that exceed $1 billion in revenue.

Allison obtained her Bachelor of Science (B.S.) in Accounting and is a Certified Public Accountant (CPA).

Sophie is an Associate Director in SubroSmart’s London office. She joined SubroSmart in 2022 after spending five years with a prominent London broker. Previously she worked as an Underwriting Assistant.

Sophie obtained her Diploma (DIP) and Cert CII from The Chartered Insurance Institute and her A Level (Law) from Seevic College.

Judith joined SubroSmart in 2018 and is currently an Associate Director. Previously, Judith worked at AmWINS as a Business Analyst and was previously an underwriter and insurance agent. Judith brings skill in all aspects of SubroSmart’s operational components from onboarding, intake and data integrity, technology, and business reporting.

Judith has a Bachelor’s in Business Management from the University of North Texas and more than twenty years of experience in the insurance market.

Shay joined SubroSmart in 2018. She is currently oversees SubroSmart’s Client Services & Solutions Group (CSS), working extensively with numerous referral partners and leading the SubroSmart operations team. Prior to SubroSmart, Shay worked in Kemper Insurance’s subrogation team for nine years following three years at GEICO as a senior claims adjuster. Shay is dedicated to delivering premier service to all SubroSmart clients and partners and stellar solutions in all aspects of her job.

Melissa Lane has been a valuable member of SubroSmart’s subrogation recovery team since 2017. Melissa is currently SubroSmart’s transportation team lead with a focus on commercial motor claims throughout the United States. Before joining SubroSmart, Melissa was Claims Manager leading a team of adjusters at a leading third party administrator and was a senior liability adjuster at GEICO for nearly eight years. Melissa is dedicated to delivering results on behalf of SubroSmart’s clients and providing guidance and leadership to our growing transportation team.